Passenger Revenue Accounting System / Miscellaneous Billing / Tax Engine
Refund management service
Miscellaneous billing / Non transport billing
Credit card management suite - Authorisation, Authentication, Risk management, Billing & Clearing, Business Intelligence, Reconciliation and ChargeBack management.
Passenger Revenue Accounting
Cargo and Mail Revenue Accounting
Decision support solution for airlines
Design, manufacture, installation and maintenance of explosives detection sytems and equipment.
Hosting, Inventory, Reservation (including IBE), E-ticketing, Fares Management, DCS and Reports, Exports and Statistics (RES)
Maintenance and Engineering with Integrated Material Management
When a leading airline company wanted to transform the way they ran their cargo business, they chose SkyChain Cargo Solution. By replacing 23 legacy systems with a single integrated set of applications operating on a new technology platform, SkyChain increased productivity, efficiency and profitability. It also enhanced customer service and geared up the company to adapt quickly to changing business needs. So if you want to transform the way you do business, join hands with us. Let our expertise show you the way forward
Critical to the success of all airlines is the effective management of their financial operations. Today's increasingly complex flood of airline revenue data makes it more important than ever to closely track and monitor costs, and to ensure that the money due to the airline is collected quickly and accurately.
Mercator's advanced suite of airline financial systems helps you to do just that. Our solutions have been fine-tuned to boost your profits and drive down costs. Our solutions transform financial data into the crucial decision support and strategic information that your airline needs to excel. They are designed to meet every need of any airline, regardless of its size or the market in which it operates. All users benefit from increased revenues, better productivity, reduced accounting costs, and streamlined processes. And with a continual flow of timely and accurate information, strategic planning and tactical reaction are greatly improved.
In short, it all gets done - more simply, more smoothly, and more quickly than ever before.
Technology is driving innovation, cost savings, and breaking new ground in passenger services throughout the traveller's journey. Jupiter is a fully integrated suite of Passenger Services Solutions, which offers not only market-leading functionality, but extensive cost savings as well. From reservations and booking through check-in, post-travel rewards, and all the requisite data for touchpoints along the way, Jupiter helps deliver the services airlines and their customers' desire.
Effective CRM and loyalty programs are now proven tools to help airlines retaining customers and attracting them through offers to continue flying. Arguably, many airlines have survived during global recession just because their frequent flyer and loyalty programmes continued adding value to the bottom line either through effective partnerships that generate considerable ancillary revenue or pushing targeted offers to fill the empty seats on their flight.
Industry researches have established that successful realisation of CRM/Loyalty is influenced by the choice of technology solution, therefore, airlines of the world turning to Mercator that offers an innovative, flexible and comprehensive airline CRM/Loyalty solution. Our solution CRIS (Customer Relationship Information System) creates an environment in which your customers benefit from the increased recognition and rewards they deserve and you can grow a thriving base of satisfied customers and retain their long-term loyalty.
Sentinel, Safety Information Management System, is an advanced safety information and reporting application that monitors airline safety data, enabling users to quickly and accurately pinpoint potential areas of concern and provides the right environment for a corporate culture that is safety aware.
Sentinel analyses this accumulated information and helps detect patterns and trends which are significant or may become significant. The results can be transmitted reliably and in real time to safety specialists within an organisation and can be shared with other Sentinel users around the world.
MACS is the Mercator Departure Control System (DCS) hosted from twin data-centres in Dubai, providing a modern Check-in and Load Control system for the world's leading airlines. The MACS system focuses on fulfilling the needs of airports and airlines in the Middle East, East Africa and Indian subcontinent regions. Through Mercator's continuous programme of developments and enhancements MACS keeps up-to-date with the rapidly changing airport industry, maintaining its position at the cutting edge.
Avantik offers the world's first true low cost core reservation and sales distribution system for regional airlines and low cost carriers. Avantik offers a unified architecture with open connectivity, highest flexibility and a new and easy way of handling passenger sales.
Avantik is an integrated and web-enabled reservation and inventory system solution that includes Internet, call center, sales office, airport departure control functionality and more. Avantik is built expressly to satisfy the needs of airlines implementing an efficient, market-oriented and paper-less business model.
Passenger Revenue Accounting - SIS compliant
Revenue Accounting System/Route Profit Analyzer
Travel Distribution Platform and Products
PC-based Flight Planning and Web-based Pilot Briefing Software Solutions to Airlines
Maintenance and Engineering
Scheduling, Operations Control, Crew Management
Supreme Route Economics Analysis, Supplier Contract Management, Central DOC Register, Invoice Reconciliation, Accurate Budgeting and Forecasting, Ebilling, Self Billing.
Aviation maintenance and engineering management system
ULTRAMAIN is a comprehensive maintenance and engineering software system that helps leading aviation organizations throughout the world track, manage, and maintain their assets. From large-scale aviation enterprises to regional airlines, our customers use ULTRAMAIN to increase accountability, ensure adherence to industry regulations, and maintain maintenance and logistics operations.
Aircraft Health & Reliability Management
Planning - Scheduling - Capacity Modeling
Electronic Cabin Log and Passenger Information Software
Aircraft Electronic Content Management Software
Electronic Tech Log software that replaces paper flight logs
Electronic Tech Log Ground System Software
Preferential Bidding System and Crew Pairing Optimizer
Alkym® is a completely integrated software solution which includes, among others, the following modules and tools:
Purchasing & Repairs
Receiving & Shipping
Simplified Interline Settlement
Sales & Revenue Business Intelligence
Bussines Intelligence Solution for Airlines
Flight Schedules, Database Management and Dissemination, Timetable Compilation and Distribution, Analytical Services
Commercial Planning - Flight Scheduling - Slot Management - Flight Cost and Revenue Analysis - Flight Quotations & Sales Management
Aircraft Scheduling, Aircraft Maintenance Planning, Daily Aircraft/Crew Coordination, Flight Watch
Highly accurate airport maps and data for use with cockpit devices displaying accurate taxi information, limited visibility taxi, airport administration uses, runway incursion prevention.
Runway analysis / Airport information
All aspects of crew scheduling; manpower planning, crew pairing, crew rostering, bidlines, preferential bidding, and crew tracking
Aircraft operations planning.
Optimized rostering and deployment of ground resource staff and equipment
Aviation training for commercial, corporate and military operators
Computerized flight planning.
Operations center information management and integration.
Instant charter flight quotations to customers/brokers considering both aircraft & crew availability (assuming that AIMS Crew Management and Operations Control Systems are also installed).
Subsequent generation of invoices and planning and tracking of passengers, aircraft and crew.
• IDEC and sales data files received by FTP; CD, Email or iiNET
• Airline client can produce sales data in any format
• eASIOnline® Proration audit uses proration engine and staff expertise to maximise accuracy
• RATD taxes information used to audit interline billing taxes
• Coupon facsimile shown in support of each rejection memo
• Rejection memo information in file format for uploading to revenue accounting system
• Upload file customised to match SIS and airline requirements
• Customer website to access rejection memos
• Management reports on rejection history available on customer portal
Airline Revenue Accounting Suite
Integrated Flight Crew Reporting Software
Aviation Maintenance and Engineering Management System
Electronic Exchange of Documentation Information with Customs Authorities